In any organization, all departments - from production to business operations to marketing to sales to legal to customer service - should have SOPs. To a large extent, SOPs are the foundation of a company’s operations: If you have no SOPs or inadequate SOPs, your company’s processes are impaired impaired processes lead to the inadequate execution of policies and so on,” says Cox. They come from somewhere, and it’s essential that their place in the system be identified. SOPs describe how employees can complete processes in the exact same way every time so that organizational functions and outputs remain consistent, accurate, and safe. ![]() To Charles Cox, a Principal at Firefly Consulting, a boutique consulting firm that specializes in innovation and operational excellence, and a featured contributor to the book Innovating Lean Six Sigma, “SOPs are fundamental to a company’s success.”
0 Comments
Leave a Reply. |